Privacy Policy

At Mudrrah, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Mudrrah collects, uses, stores, and protects your information when you visit our website, register for our courses, book consultations, purchase our services, or interact with us through our digital platforms.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1. About Mudrrah

Mudrrah provides services and educational offerings related to Vastu Shastra, Astrology, consultations, workshops, masterclasses, courses, and related spiritual and personal-development content.

For the purposes of this Privacy Policy, “Mudrrah”, “we”, “us”, or “our” refers to the Mudrrah business and its authorised representatives.

2. Information We Collect

Depending on how you interact with Mudrrah, we may collect the following information:

1. Personal Information

This may include:

• Full name
• Email address
• Phone/mobile number
• City, state, and country
• Billing and payment-related information
• Date of birth
• Time of birth
• Place of birth
• Information required for Astrology or Vastu consultations
• Any other information you voluntarily provide to us
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1. Course & Consultation Information

If you register for a course, masterclass, workshop, or consultation, we may collect information such as:

• Registration details
• Course or consultation selected
• Attendance information
• Communication preferences
• Questions, feedback, or information shared during the session

 

3. How We Use Your Information

We may use your information to:

• Process course, workshop, and consultation registrations Provide Astrology and Vastu-related services Communicate with you regarding your bookings or registrations Send joining links, course materials, reminders, and updates Process payments and maintain transaction records Respond to your questions and requests Improve our website, services, courses, and user experience Send information about new courses, workshops, consultations, or offers where permitted Maintain business, accounting, and administrative records Prevent fraud, misuse, or unauthorized activity
• Comply with applicable legal and regulatory requirements
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4. Astrology & Consultation Information

Some Mudrrah services may require information such as your date, time, and place of birth or other personal information relevant to a consultation. You provide this information voluntarily for the purpose of receiving the requested service.

Such information will be used primarily to provide the relevant consultation, analysis, educational service, or related offering and will not be used for unrelated purposes without your consent, unless required by law.

5. Payment Information

Payments for Mudrrah’s services or courses may be processed through third-party payment providers.

Mudrrah generally does not directly store complete credit/debit card numbers, CVV numbers, passwords, or other sensitive payment credentials on its own systems.

Payment information may be processed and stored by the applicable payment service provider according to its own privacy policy and security practices.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly Understand how visitors use our website
• Remember preferences Improve website performance Analyze website traffic
• Support marketing and advertising activities, where applicable You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of the website.

7. Sharing of Information

Mudrrah does not sell or rent your personal information to third parties.

We may share information with trusted third parties where reasonably necessary to operate our business, including:

• Payment processors Website hosting and technology providers Email and communication service providers Registration and form-management platforms
• Video conferencing or online learning platforms Analytics and marketing service providers Professional advisers, where necessary Government authorities or law-enforcement agencies where legally required Third-party service providers may process information according to their own terms and privacy policies.

8. Marketing Communications

If you provide your contact information, Mudrrah may contact you regarding:

• Upcoming courses
• Masterclasses
• Workshops
• Consultations
• Events
• Educational content
• Relevant offers and updates

You may opt out of promotional communications at any time by using the unsubscribe option provided in an email or by contacting us directly.

Please note that you may continue to receive essential service-related communications, such as registration confirmations, payment information, course joining details, or appointment-related messages.

9. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services
• Maintain business and transaction records
• Meet accounting and legal obligations
• Resolve disputes
• Enforce agreements
• Protect our legitimate business interests

When information is no longer required, we may securely delete or anonymise it, subject to applicable legal requirements.

 

 

 

11. Your Rights

Subject to applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information where legally permissible
• Withdraw consent where processing is based on consent
• Opt out of promotional communications
• Raise a concern regarding the way your information is handled

Personal Information Deletion Requests

You may request that Mudrrah delete personal information we hold about you by contacting us at media@mudrrah.com.

Upon receiving a valid deletion request, Mudrrah will:

• Acknowledge your request within 7 business days.
• Take reasonable steps to verify your identity before processing the request.
• Where deletion is legally permitted, complete the deletion of your personal information within 30 calendar days of receiving and verifying the request.
• Where additional time is reasonably required due to the complexity of the request, applicable legal requirements, or technical limitations, we will inform you of the reason and the expected timeframe.
• Delete or anonymise the information from our active systems where applicable.

Please note that certain information may need to be retained where required by law, for tax, accounting, payment, fraud-prevention, dispute-resolution, contractual, or other legitimate legal purposes. Where information is required to be retained, Mudrrah will restrict its use to the purpose for which it must be retained and will delete it when the applicable retention requirement expires.

Deleting your personal information may affect our ability to provide certain services, maintain your course or consultation records, process future requests, or communicate with you regarding previous transactions.

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12. Children’s Privacy

Our services are not intended to knowingly collect personal information from children without appropriate parental or legal guardian involvement.

If you believe that a child has provided personal information to Mudrrah without appropriate consent, please contact us so that we can take appropriate action.

13. Third-Party Websites & Platforms

Our website, emails, or social media communications may contain links to third-party websites, platforms, or services.

Mudrrah is not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party platform before providing personal information.

14. Social Media

Mudrrah may maintain profiles or pages on social media platforms.

Any information you voluntarily share through those platforms may be visible to others and may also be subject to the privacy policies and terms of the respective platforms.

Please avoid sharing confidential or sensitive personal information publicly through social media.

15. Changes to This Privacy Policy

Mudrrah may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The updated version will be published on this page with a revised Effective Date.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Mudrrah handles your personal information, please contact us:

Mudrrah
Email: media@mudrrah.com
Website: https://www.mudrrah.com/
Address: New Delhi, India